shipping policy

We strive to deliver your purchased products in the shortest time possible. All orders will be processed as soon as the transaction is confirmed. Our shipment areas include Peninsular Malaysia, Sabah, Sarawak and international address, subjected to domestic rules of the destination country. We are unable to deliver to P.O. Box address and would be able to deliver to one delivery address per order. If you’d like to deliver to multiple address, please place separate orders for each unique address.


Shipping Fee

The shipping fee is calculated based on the size and weight of the goods, plus the delivery location. Shipping fee will be automatically calculated in Checkout page for orders send to Peninsular Malaysia. Shipping fees for other areas will be updated accordingly once the rate is confirmed by our courier partner.


Shipping Duration

Your paid orders will be shipped out from our warehouse within 1 to 3 working day(s). Orders placed on Friday after 12.00pm and over the weekend, will be processed on the following Monday.

Our main courier partner is FMX (M) SDN BHD. Our courier partner with their best effort will deliver your parcel within 2 to 5 working days for Peninsular Malaysia, 5 to 8 working days for Sabah & Sarawak and 7 to 14 working days for overseas. Delivery to rural or remote areas may take an additional 2-3 working days. Delivery may take additional time during promotion periods, and unforeseen circumstances such as extreme weather events.


Tax and Duties

 For international orders, the consignee will be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery